Refunds / Returns / Exchanges
Refunds
Refunds are not allowed at this time. Exchanges for another MBV Shop store item (price difference if any to be paid by customer) / exchange for different size or store credit only.
Exchange Policy
Returned items must be unworn & in brand new condition including but not limited to clothing tag, hat manufacturer sticker, and hat form insert if applicable. All returns are subject to a 25% restocking fee per item.
After MBV Shop has received the returned item, we will gladly exchange it for another MBV Shop item or issue a store credit for the value of the item, minus a 25% restocking fee.
All returned items must be received by MBV Shop within 7 calendar days from shipper confirmation of delivery of product to customer.
Return shipping to be paid by customer.